Full-Time Receptionist / Customer Support Representative
Overview
Paradigm Financial Group, with offices in Chester Springs and Pottstown, PA, is seeking a full-time qualified Receptionist / Customer Support Representative.
This is a full-time position with regular office hours. Some flexibility in the hours is possible for the right candidate. The ideal candidate may be early in their career, seeking a career change, or looking to re-enter the workforce.
Job Summary
- Location:
- Job Type :
- Hours:
- Potttstown, PA
- Employee, Full-Time
- 40 hrs/week
Responsibilities
- Answering all incoming calls
- Scheduling meetings for multiple sales professionals
- Following up on leads from outside events
- Satisfying client service requests or directing calls to the appropriate team member
- Copying, filing, and scanning of secure and time-sensitive documents
- Assisting clients and sales staff with document completion and submission
- Handling payments for services
- Managing service requests through to completion
- Contributing to a positive customer experience at all times
- Basic office duties
Qualifications and Skills
- Excellent phone and verbal communications skills
- Excellent written communications skills
- Strong organizational and time management skills
- Strong data entry and computer skills
- Ability to multi-task in a fast-paced environment
- At least one year of office, customer service, or phone support experience
- Ability to be flexible and work with a team of support and sales professionals
- Friendly demeanor and positive attitude
Other Details
Salary is commensurate with experience. Opportunities for growth and advancement, and benefits are available.
Job Summary
- Location:
- Job Type :
- Hours:
- Potttstown, PA
- Employee, Full-Time
- 40 hrs/week
About Our Company
Paradigm Financial Group is comprised of 16 specialists with over 130 years of experience. We offer comprehensive financial planning, college assistance, retirement and longstanding financial strategies. We have an unparalleled client support team who are dedicated to guiding our clients through the financial process. We offer comprehensive services and our #1 priority is our clients.
Our Mission
Our mission is to create flexible, comprehensive, successful, and longstanding plans that enable individuals and families to accumulate wealth, afford financial milestones, prosper in retirement and avoid unnecessary risk.